New to LCBR MLS?

Supra eKEY® is an optional service available to LCBR MLS Members and provides secure, smartphone access to Supra electronic lockboxes.

When completing your LCBR MLS Membership Application, you will be asked to select the option that best fits your needs:

No separate Supra application is required. Once your MLS Membership has been processed and your Supra service has been assigned, you can download and activate the Supra eKEY app.

Download and Activate Supra eKEY^®

The Supra eKEY app allows eligible Lake Country Board of REALTORS® MLS members to access Supra lockboxes using a compatible smartphone.

Before activating the app, make sure you have:

• Been assigned Supra eKEY service through LCBR.
• Your four-digit Supra PIN.
• Access to the phone number or email address associated with your Supra account.

If you need assistance with your Supra account, PIN, or eKEY service assignment, please contact the LCBR MLS Coordinator.

Activate Your Supra eKEY

Before You Begin

Make sure you have:

• Downloaded the Supra eKEY app to your phone
• Been assigned Supra eKEY service by LCBR
• Your four-digit Supra PIN
• Access to the phone number or email address associated with your Supra account

1. Open the Supra eKEY app.
2. Select Activate eKEY.
3. Select I need to request an Authorization Code.
4. Enter the phone number or email address associated with your Supra account.
5. Enter your four-digit Supra PIN and select Submit.
6. Open the authorization link sent to you by text message or email.
7. Allow the link to open in the Supra eKEY app.
8. Accept the End User License Agreement and Privacy Notice.
9. Allow the app to complete the authorization and update process.

If a LCBR staff member has already provided an authorization code, select Already have an authorization code? and enter the code provided.

How to Use Supra eKEY®

Watch this short video to learn how to obtain a property key and open a lockbox shackle using the Supra eKEY app.

Supra Training and Support

For step-by-step guidance on using the Supra eKEY app and lockboxes, including opening shackles, managing lockboxes, updating the app, resetting a PIN, and troubleshooting technical issues, visit the Supra Technical Support Center.

Contact LCBR MLS for questions about applying for MLS membership, your service, account, PIN, or association access. Contact Supra Support for app, authorization, phone compatibility, or lockbox technical issues.